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Sorry, you are not allowed to access this page - Wordpress

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When managing a WordPress website, encountering error messages is not uncommon. One such error that can leave website administrators puzzled is the "Sorry, you are not allowed to access this page" error. This cryptic message can be frustrating, especially when you're trying to access important sections of your site. In this section, we will delve into the nature of this error, explore potential causes, and provide solutions to help you resolve the issue.

What is the Error "Sorry, you are not allowed to access this page"?

The "Sorry, you are not allowed to access this page" error is a permission-related error in WordPress. It occurs when a user, typically an administrator or editor, tries to access a particular page or feature within the WordPress admin area but is denied access. WordPress utilizes a robust user role and permission system to regulate access to various parts of the site. This error message serves as a safeguard to prevent unauthorized access and maintain the security and integrity of your website.

Potential Causes of the Error "Sorry, you are not allowed to access this page":

Insufficient User Permissions: The most common cause of this error is insufficient user permissions. If a user's role does not have the necessary privileges to access a particular page or perform a specific action, WordPress will display the "Sorry, you are not allowed to access this page" error message.

Plugin or Theme Conflict: Another potential cause of this error is a conflict between plugins or themes. In some cases, certain plugins or themes may not interact well with each other, leading to permission-related issues. This conflict can trigger the error message when attempting to access specific pages or perform certain actions.

Corrupted User Roles: It's also possible that the user roles in your WordPress installation have become corrupted or altered, resulting in incorrect permissions. This can occur due to various factors, such as database errors, incomplete updates, or manual modifications to user roles and capabilities.

How to Fix the Error "Sorry, you are not allowed to access this page" - WordPress:

Check User Permissions: Start by reviewing the user permissions for the account encountering the error. Ensure that the user role assigned to the account has the necessary capabilities to access the desired page or perform the intended action. If needed, consider upgrading the user role or assigning additional capabilities.

Disable Conflicting Plugins or Themes: If you suspect a plugin or theme conflict, disable all plugins and switch to a default WordPress theme, such as Twenty Twenty-One. Then, attempt to access the page or perform the action that triggered the error. If the error no longer occurs, you can narrow down the conflict by reactivating plugins and themes one by one until the problematic one is identified. Once identified, reach out to the plugin or theme developer for assistance or look for alternative solutions.

Reset User Roles and Capabilities: If corrupted user roles are causing the error, you can reset them to their default state. This can be done by utilizing plugins specifically designed for managing user roles and capabilities, such as "Members" or "User Role Editor." These plugins allow you to reset user roles to their default settings, ensuring that permissions are correctly configured.

Verify WordPress Core Files: In rare cases, the error may be caused by corrupted or missing WordPress core files. To rule out this possibility, you can verify the integrity of your WordPress installation by comparing the core files against a clean, up-to-date version of WordPress. If any discrepancies are found, you can replace the affected files with fresh copies to resolve any potential issues.


Encountering the "Sorry, you are not allowed to access this page" error can be frustrating, but with a systematic approach, you can troubleshoot and resolve the issue. By checking user permissions, disabling conflicting plugins or themes, resetting user roles and capabilities, and verifying WordPress core files, you can overcome this error and regain access to the pages and features you need within your WordPress admin area. Remember to keep your WordPress installation, themes, and plugins up to date to minimize the chances of encountering such errors in the future.

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